Our small family-run business can produce quality furniture that will last for generations. We can deliver your furniture to any destination.

We will charge for delivery in different ways.

1. If you purchase a product from our online store: www.handcraftedinscotland.com we will provide delivery costs and the method of delivery before you complete the purchase. International deliveries are calculated at time of despatch. If the delivery cost is not shown, we have included delivery costs to UK mainland only. If you require a specific carrier to handle your item, please contact us before you order the item. Some items are shown on the website as 'store pick-up only,' due to the awkwardness of transportation. Again this must be finalised before you order.
2. If you are buying a product from our main website: www.genius-designing.com or privately by phone or post we will inform you of delivery costs when we quote for the item(s) or as soon as we can. Commissioned furniture will need to be built before the delivery costs are finalised. We will keep you informed of developments as your order progresses.
3. Our delivery charges are based on the current Royal Mail postal rates or another courier if cheaper. We will try to incorporate your delivery into as few lots/deliveries as possible to cut down on haulage costs and to be environmentally conscious. If you require your deliveries to be made in separate lots then we will reserve our right to charge more for this. If the reason for separating out deliveries is due to our own needs we will not charge more than the agreed delivery costs.
4. We guarantee that the transit of your product will be risk free.
5. On receipt of the item(s) you must make a visual survey for obvious defects.
6. If all is well please sign the delivery manifest, but include the statement "NOT CHECKED."
7. If during the first seven days you notice any defect with the product, you must call our free customer help line: 0800 4 582 372 and state what you have found.
8. We cannot accept any notification of delivery or transport damage after seven days.
9. If the product develops a fault after the first seven days you may notify of this under our guarantee arrangement.

Example delivery charge from www.royalmail.com website on 19/Sept/2007:

Carriage of a 30kg parcel from our office to our registered office valued at £500 and delivered 48 hours later was: £41.99.

Any questions? submit here.