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Written by John Crook   
Tuesday, 14 October 2008 17:40

How are we different?

 

1. Can you guarantee that your products are created using locally grown materials?

We only use locally sourced materials for the manufacture of our furniture unless it would be more beneficial to use a mixture of both local and national. For example: Due to constructional limitations we may use engineered boards to form some of the parts.

2. Is each piece of furniture carefully handcrafted by a qualified craftsman?

a) All our furniture is handcrafted by a local qualified craftsman who will select the materials to be used from our stock or arrange to obtain them locally for your own project.

b) We do not mass produce our products. Each part that makes up the final product is hand selected, measured, machined and sanded. We tend to be able to use all the timber we buy with virtually no wastage. This allows us to incorporate our own personality into the furniture. If we make multiple copies of any part, they are still quality checked as we go, which includes a visual element (does this look right) in the process. This is why we can truthfully say that our furniture is hand crafted.

3. Can you guarantee your product for five years?

All our products are guaranteed for five years. See our guarantee page for more details.

4. Do you use traditional joints (not dowels), waterproof resin glues and will they last?

We always use traditional time tested construction methods and the best adhesives when needed. Our products are designed to out last any guarantee.

5. Can we design our own product using natural features of the timber?

We design our own product in-house using computer aided draughting (CAD) or on real paper and we keep all forms and templates. We are also able to adjust any design to your specific needs. We can build the product around the natural features of the material. That's what we like doing best!

6. Do you season the timber for over a year to let it dry naturally?

a) We season the timber for up to 2 years before we consider using the timber. We then "dry" the timber to the moisture content needed for the environment your item(s) will be used in.

b) We do not 'kiln' dry our timber, rather we allow it to dry in a warm room with a low heat. This allows the timber to breathe and prevents case hardening. The timber is considered 'dry' when the 'dry weight' has been reached rather than a purely metered moisture content has been reached. This process can take many months to complete but is more kind to the wood (and the woodworker). Please ask us for more species specific details.

7. Am I protected by your public and product liability insurance?

All our products are protected by a five year guarantee and we have public and product liability insurance. Ask us for details.

8. Do you have 100% control over the timber you buy, and can you fully trace the origin of your raw material?

Our timber is bought from a local supplier. We can control the process from choosing the tree through the seasoning process, to the time we machine the parts that make your furniture. In addition, when you choose your furniture, you control 100% of the manufacture process.

Please see the section: “How do I order?”

9. If I don't see what I want on your website or in the online shop, what then?

We can make specialist one off items to order, even allowing you to control the process from roughing out the idea, designing the piece using CAD, selecting the tree, then all the way through the seasoning process to machining the parts and manufacture of the product and the finishes used. It is easier for us to design it for you because we can know what you need.

Last updated ( Monday, 26 January 2009 13:58 )
 

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Company Details

Genius-Designing.com,
JC Crook,
6 Mid Street,
Rosehearty,
Fraserburgh,
AB43 7JS,
Scotland, UK.

 

Helpline: 0800 4 582 372

Orderline: 0845 638 2199

Orderfax: 0845 638 2203

Workshop: 07521 368 300

 

Visit our Studio

Workshop and Studio:

The Steading, Marchlands,
Boyndlie, FRASERBURGH,
AB43 7DY.

Open: Monday - Thursday 11am - 5pm
Other times: Call 07521 368 300 for appointment.

Legals

Office:

JC Crook t/a Genius Design Solutions

6 Mid Street,
Rosehearty,
Fraserburgh,
AB43 7JS,
Scotland,     UK.